Supermarket Refrigeration Over-Temperature Alarm Troubleshooting

Systematic flowchart for diagnosing and resolving over-temperature alarms in commercial refrigeration cases

Supermarket Refrigeration Over-Temperature Alarm Troubleshooting

This flowchart provides a systematic approach to diagnose over-temperature alarms in supermarket refrigeration cases. Follow the decision tree from initial alarm activation through various diagnostic steps to identify and resolve the issue.

Key Decision Points:

  • Temperature Verification: Confirm actual vs. setpoint temperature
  • Airflow Inspection: Check for obstructions or ice buildup
  • Component Testing: Evaluate fans, compressor, and refrigerant system
  • Resolution Paths: DIY fixes vs. professional service requirements

Color Legend:

  • 🔴 Red: Alarm/Problem state
  • 🔵 Blue: Decision/Check points
  • 🟢 Green: Problem resolved
  • 🟠 Orange: Call service technician
graph TD
    Start[Over-Temperature Alarm Activated] --> A{Verify Actual
Temperature} A -->|Above Setpoint| B[Check Temperature
Controller Settings] A -->|Normal| Z[Check Alarm
System/Sensors] B -->|Incorrect| B1[Adjust Setpoint
34-38°F] B -->|Correct| C{Inspect Airflow} C -->|Blocked| C1[Clear Product
From Evaporator] C -->|Ice Buildup| C2[Check Defrost
System] C -->|Clear| D{Check Door
Seals} D -->|Damaged| D1[Replace Gaskets/
Adjust Door] D -->|Good| E{Inspect Condenser
Coils} E -->|Dirty| E1[Clean Condenser
Coils] E -->|Clean| F{Test Fans} F -->|Not Running| F1[Check Fan Motors/
Replace if Needed] F -->|Running| G{Compressor
Operation} G -->|Short Cycling| H[Check Refrigerant
Pressures] G -->|Not Running| G1[Check Power/
Electrical] G -->|Continuous Run| H H -->|Low| H1[Possible Refrigerant
Leak] H -->|High| H2[Check Condenser/
Airflow Issues] H -->|Normal| I[Check Control
System] B1 --> Fixed[Problem
Resolved] C1 --> Fixed C2 --> Tech D1 --> Fixed E1 --> Fixed F1 --> Fixed G1 --> Tech[Call Service
Technician] H1 --> Tech H2 --> Fixed I --> Tech Z --> Tech style Start fill:#d32f2f,stroke:#fff,stroke-width:2px,color:#fff style Fixed fill:#388e3c,stroke:#fff,stroke-width:2px,color:#fff style Tech fill:#f57c00,stroke:#fff,stroke-width:2px,color:#fff style A fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff style C fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff style D fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff style E fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff style F fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff style G fill:#1976d2,stroke:#fff,stroke-width:2px,color:#fff

Critical Temperature Thresholds:

  • Refrigerated Cases: Should maintain 34-38°F (1-3°C)
  • Freezer Cases: Should maintain below 0°F (-18°C)
  • Alarm Triggers: Typically activate when temperature exceeds setpoint by 10°F for more than 90 minutes

Common Causes:

  1. Airflow Issues (40% of cases): Product blocking evaporator, dirty coils
  2. Door Seal Problems (25% of cases): Worn gaskets, misaligned doors
  3. Mechanical Failures (20% of cases): Fan motors, compressor issues
  4. Refrigerant Problems (15% of cases): Leaks, improper charge

When to Call a Technician:

  • Refrigerant system issues (requires EPA certification)
  • Electrical problems or compressor failure
  • Control system malfunctions
  • Repeated alarms after basic troubleshooting